The projects I’ve built are only part of my story. Through consulting, educational technology, and IT support, I’ve learned how to solve problems, communicate with clients, and use technology to help people accomplish their goals.
John C. Campbell Folk School
Technology Intern • October 2024-October 2025
Overview
At the John C. Campbell Folk School, I supported the day-to-day technology needs of staff and visitors while helping improve existing systems. The role required balancing immediate support requests with longer-term improvements to the school’s technology infrastructure.
The work ranged from troubleshooting computers and network issues to website updates and improving documentation. Because the school serves people with many different technical backgrounds, clear communication and patience were just as important as technical knowledge.
This experience strengthened my confidence in adapting technical solutions to real-world environments where reliability and usability matter most.
Highlights
- Network troubleshooting
- Technical support
- Documentation
- Device setup
- Customer service
Skills Used
iOS • Documentation • Problem Solving • Customer Support
Cherokee County Schools
IT Intern • January-May 2026
Overview
Working with Cherokee County Schools introduced me to technology at an entirely different scale. Instead of supporting individual users, I helped maintain hundreds of devices used by students, teachers, and staff across multiple schools.
The internship exposed me to enterprise device management, documentation, and the importance of standardised processes. Whether deploying devices, organising management systems, or assisting with technical support requests, I learned how consistency and planning make technology easier to manage across an entire district.
Seeing how technology directly supports education reinforced my interest in creating reliable systems that people can depend on every day.
Highlights
- Apple School Manager administration
- Mosyle Mobile Device Management
- Device deployment
- Smartboard documentation
- Technical support
- Educational technology
Skills Used
Apple School Manager • Mosyle MDM • Documentation • Device Management • macOS • iPadOS • Technical Support • Teamwork
Eli’s Tech
Founder & Technology Consultant • 2019-Present
Overview
Eli’s Tech began with a simple goal: helping people feel more confident using technology. What started as assisting friends and family gradually grew into a technology consulting business supporting individuals, families, and local organisations throughout western North Carolina.
Over the years I’ve worked with more than thirty clients on projects ranging from website development and Apple device support to networking, software troubleshooting, and long-term technology planning. Every client brings different experience levels, priorities, and technical challenges, making every project unique.
One of the most rewarding parts of running Eli’s Tech has been building long-term relationships. Many clients return whenever they need help because they know they’ll receive honest advice, practical solutions, and technology explained in a way that makes sense.
Highlights
- Supported 30+ local clients
- Built and maintained WordPress websites
- Apple device setup and troubleshooting
- Home and small business networking
- DNS and domain management
- Website hosting and maintenance
- Long-term technology consulting
Skills Used
WordPress • Apple Support • macOS • iOS • iPadOS • Networking • DNS • Customer Support • Website Development • Problem Solving